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CQ-1996

Fastener torque out-of-window · Meridian lot MS-2210

Program · LCV-7Plant · Chennai PlantSupplier · Apex FastenersComponent · FastenerClosed · loop complete
Time to root cause
3 days
vs 7-week industry baseline
Closed-loop stages
Field claim → Data fusion → RCA → CAPA → Engineering change → Closed
  1. 01
    Detect
  2. 02
    Fuse
  3. 03
    Diagnose
  4. 04 gate
    Confirm
  5. 05
    Remediate
  6. 06 gate
    Engineering Change
  7. 07
    Closed

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Live reasoning & evidence

Streaming cards as agents work · click evidence to open the underlying record

closed
Waiting on the fleet

    Autonomy · this investigation

    Human-in-the-loop dial · applies for the remainder of this run

    policy signed by Governance Agent
    Detection
    Agent-driven anomaly and cluster detection
    Diagnosis
    RCA hypothesis ranking and confirmation
    Open internal CAPA
    Draft and open corrective actions
    Issue supplier notice
    External communication to suppliers
    Engineering change write-back
    Write change request to PLM

    Root-cause canvas

    Ranked hypotheses · confidence rises as evidence accrues

    • Fleet correlation isolates a process / part interaction on Fastener sourced from Apex Fasteners.

    Fault decomposition · top hypothesis

    Leading cause on Fastener
    Firmware· v3.2 sleep-state regression· aux-rail keep-alive 40 minCell· Voltar VC-2231 self-discharge· lot variance +3σProcess· Pune Line 5 flash step· EOL sleep-current not testedField· Onset 4–9 months· cluster at Pune build weeks 14–22

    Replay investigation timeline

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